(“Service”, including consent to receive promotional push notifications)
Terms of Service of MOST SINCERE INTERNATIONAL TRADING LIMITED
Article 1 (Purpose)
The purpose of these Terms of Service (“Terms”) is to define the rights, obligations, responsibilities, and other necessary matters between MOST SINCERE INTERNATIONAL TRADING LIMITED (hereinafter, the “Company”) and the “Member” in connection with the use of the “Service” provided by the Company.
Article 2 (Governing Rules Outside the Terms)
Any matters not defined herein may be governed by separate policies, additional terms, or applicable laws and commercial practices established by governmental authorities.
Members using paid services may have their rights and obligations granted or restricted in accordance with the Company’s internal policies such as payment, refund, and credit policies.
Article 3 (Definitions)
The terms used in these Terms are defined as follows:
“Company” refers to MOST SINCERE INTERNATIONAL TRADING LIMITED, a limited company registered in Hong Kong.
“Content” refers to all digital items produced and provided by the Company that are accessible through mobile devices, including applications, digital goods, raffle items, rewards, and all related digital content.
“Mobile Device” refers to any device capable of installing or accessing digital content—such as smartphones, tablets, handheld devices—via download or network access.
“Member” refers to any individual who agrees to these Terms and the Company’s Privacy Policy and uses the Service.
“Temporary Member” refers to a user who accesses the Service without completing account authentication, such as through guest login modes.
“Account Information” refers to all information provided by the Member to the Company—such as account ID, linked external accounts, device information, nickname, profile picture, friends list—and includes additional data generated through service use, such as activity history, purchase/payment records, and usage logs.
“Member Number” refers to a unique identifier assigned by the Company for each Member or each device used.
“Payment Provider” refers to companies offering electronic payment methods such as credit card payments, mobile payments, and other payment services available through open markets.
“Paid Transaction” refers to any purchase made within the Service for paid items, paid digital goods, or premium features.
“Free Item” refers to items provided to the Member at no cost, including paid items provided free of charge under promotional conditions.
“Paid Item” refers to any item purchased using paid digital currency.
“Paid Digital Currency” refers to in-Service currency purchased using real-world monetary payment.
Any terms not defined in the above section shall follow applicable laws and general commercial practices.
MOST SINCERE INTERNATIONAL TRADING LIMITED ROOM 101A, 1/F GENPLAS INDUSTRIAL BUILDING 56 HOI YUEN ROAD,KWUN TONG, KL, HONG KONG
Article 4 – Publication and Amendment of Terms
These Terms become effective for all Members using the Service once posted on the Service platform or otherwise notified to users.
The Company may amend these Terms within the scope permitted by applicable laws, including consumer protection laws, e-commerce regulations, and information network laws.
When the Company amends these Terms, the amended Terms shall be announced at least seven (7) days prior to the effective date. However, amendments unfavorable to Members or involving significant changes shall be announced at least thirty (30) days in advance. Amended Terms take effect from the announced effective date.
Agreeing to these Terms means that Members acknowledge their responsibility to regularly review updates to the Terms. The Company shall not be liable for damages incurred due to Members’ failureto check for amendments.
Members have the right to refuse amended Terms. Members who do not agree may terminate the service agreement (withdraw from the Service). If the Member does not express refusal before the effective date, the Member is deemed to have accepted the amended Terms.
Article 5 – Establishment of the Service Agreement
The service agreement is established when a prospective Member (“Applicant”) downloads the Company’s Service from an app marketplace and agrees to these Terms.
The Company may restrict service availability due to technical, business, or legal reasons.
Before entering the agreement, Members must check pricing, technical information, and notices provided by the app marketplace. The Company is not responsible for any disputes between membersand the app marketplace.
The Company may reject or later terminate the agreement if the Applicant falls under any of the following:
Using another person’s identity or falsified information
Intending to use the Service for purposes violating laws or for criminal activity
Previously lost membership qualification under these Terms, unless the Company expressly approved re-registration
Applying with fraudulent intent or in violation of Company rules
Accessing from regions where the Service is not provided or where operational controls are required
Minors who fail to obtain verifiable consent from a legal guardian
Intending to use the Service in a manner inconsistent with youth protection laws
The Company may provide a Guest Mode (Temporary Member) for service access.
However:
Guest accounts may have functional limitations.
In case of deletion or inability to verify purchase records, recovery may be impossible.
Guest data cannot be transferred after full membership registration. Therefore, the Company recommends completing Member authentication.
Article 6 – Obligations of the Company
The Company shall not engage in acts prohibited by laws or contrary to public morals.
The Company shall make reasonable efforts to maintain stable service operation, including performing checks and maintenance on its systems.
The Company shall disclose and comply with its Privacy Policy to ensure safe use of Member personal information.
The Company shall not disclose Member information to third parties without consent, except as required by applicable laws or by legitimate requests from government agencies.
If Member complaints or inquiries are deemed justified, the Company shall process them promptly. If immediate resolution is not possible, the Company shall announce the reason and plan for resolution.
MOST SINCERE INTERNATIONAL TRADING LIMITED ROOM 101A, 1/F GENPLAS INDUSTRIAL BUILDING 56 HOI YUEN ROAD, KWUN TONG, KL, HONG KONG
Article 7 – Obligations of Members
Members must comply with these Terms, operational policies, notices, and applicable laws. Members shall not engage in the following acts:
Submitting false information during registration or modifications
Impersonating the Company, its staff, or other Members
Disturbing other Members’ use of the Service or causing persistent discomfort
Stealing or misusing another Member’s information
Intentionally disrupting normal operations of the Service
Using unauthorized programs, devices, or methods to bypass technical protection measures
Exploiting system errors or vulnerabilities to obtain items, benefits, or data abnormally
Engaging in commercial activities using the Service without Company approval
Trading, selling, or attempting to sell accounts, items, or rewards to third parties
Copying, transmitting, or distributing information obtained through the Service without Company consent
Allowing a third party to use or share their account
Posting content that invades privacy or defames others
Posting or distributing content infringing on copyright or intellectual property rights
Posting obscene, immoral, or harmful content
Committing acts objectively linked to criminal activities
Distributing sexually explicit, vulgar, or harmful materials prohibited by youth protection laws
Members must be at least 14 years old to use the Service
Article 8 – Provision and Use of the Service
The Company provides the following services to Members:
Prize draw (Kuji ) services
Community features
Social network–linked features
Account linking and shared-service features
Any additional services developed or provided through partnership
The Company may divide the Service into different sections and set distinct availability times.
Such changes will be announced in advance.
The Company aims to provide the Service 24 hours a day, year-round, except when maintenance is required for system
checks or upgrades.
Scheduled maintenance will be announced in advance.
For urgent or unavoidable reasons, the Service may be suspended without prior notice.
The Company will notify Members afterward.
In cases where service provision becomes impossible due to:
natural disaster
power outage
national emergency
facility failure
system overload
maintenance by telecommunications providers
The Company may temporarily suspend or restrict the Service and shall notify users before or after the suspension.
The Company may provide test (beta) services for a limited period.
During testing, data may be changed, deleted, or reset.
The Company may restrict service to Members in jurisdictions where service is prohibited by law.
Article 9 – Change or Suspension of the Service
The Company may modify or suspend the entire or part of the Service as necessary.
If there is a change in service content, addition/removal of features, or a suspension, such information shall be
announced at least 30 days in advance.
For unavoidable reasons, notification may occur afterward.
When the Service is permanently discontinued:
Members may not claim compensation for expired time-limited paid items
For non–time limited paid items, the announced termination date is considered the final usage date
Article 10 – Service Usage Restrictions
If a Member violates these Terms or disrupts the Service, the Company may impose restrictions such as:
Warning
Temporary suspension
Permanent suspension
without prior notice.
Regardless of prior warnings, the Company may permanently suspend the account for violations such as:
identity theft
payment fraud
phone-number fraud
copyright infringement
use or distribution of illegal programs
hacking or malicious activity
exceeding authorized access
any unlawful act related to payments
All benefits, rewards, or items obtained by the Member will be forfeited with no compensation.
The Company shall notify the Member when imposing restrictions or terminating the agreement.
The Member may file an objection.
If the objection is deemed valid, the Company will reinstatethe Service immediately.
Article 11 – Protection and Use of Personal Information
The protection and use of personal information shall follow applicable laws and the Company’s Privacy Policy.
For any linked external service or website, the Company’s Privacy Policy does not apply. Members must review the privacy
policies of external services separately.
Information entered by Members—such as nickname, profile photo, and status message—may be publicly displayed to other
Members depending on the nature of the Service.
MOST SINCERE INTERNATIONAL TRADING LIMITED shall not be liable for any exposure, leakage, or misuse of Member
information caused by theMember’s own negligence.
Article 12 – Collection of Information
The Company may store and retain communication records such as chat logs occurring within the Service.
This information is accessible only to the Company and, unless required by law, shall not be provided to or viewed by
unauthorized third parties.
The Company may use the collected information only when necessary for the following purposes:
investigating violations of the Terms or applicable laws
resolving disputes between Members
processing civil complaints
maintaining service order
The Company will notify Members if such information is used.
Article 13 – Provision of Information and Advertising
The Company may display advertisements within the Service for maintaining and operating the platform.
By using the Service, Members are deemed to consent to exposure to advertisements.
The Company may provide various notices or promotional information to Members through:
announcements
banners
email
SMS
push notifications
Members may opt out of receiving such marketing messages.
Upon opting out, the Company will cease sending advertising communications.
The Company is not responsible for any loss or damage incurred from participation in or transactions arising from
third-party advertisements displayed within the Service.
Article 14 – Ownership of Rights
If a Member posts content that violates these Terms, the Company may delete, move, or refuse to publish the content, and
may take necessary actions under applicable laws..
All intellectual property rights related to the Service—such as:
designs
text
scripts
graphics
trademarks, service marks, and logos
—are owned or lawfully licensed by MOST SINCERE INTERNATIONAL TRADING LIMITED, and are protected under Hong Kong law and
international IP laws..
Except where explicitly permitted, Members may not use, copy, distribute, sell, or commercially exploit:
Member status information
text, graphics, or scripts created by the Company
transmission features
The Company grants Members only a limited, non-transferable license to use the Service..
Members may not transfer, resell, pledge, or otherwise dispose of their accounts or content..
When using linked services (applications, games, websites, or retail prize services such as Kuji ), Members are deemed
to consent to providing necessary account information required for the connected service..
Such information may be shared with third parties when required for service provision..
User-generated content (UGC) may be:
displayed in search results
shown inside the Service
used in promotions
The Company may modify or edit content to the extent needed for such display, in compliance with copyright law..
Members may request deletion, exclusion from search, or marking content as private.
Article 15 – Payment
The Company may sell paid items or paid participation rights depending on the services provided (including Kuji/Prize
Draw services).
Before purchasing, Members may view the price of each paid item.
Purchases are made through the policies and systems
provided by the respective app store or payment platform.
Billing is processed according to the methods and policies of the app store operator or payment processor.
In cases involving foreign currency, the actual charge may differ due to exchange rates or processing fees.
Members are required to pay the purchase amount faithfully in accordance with the policies of the app store operator or
payment service provider.
Limits on payment amounts may be imposed or adjusted in accordance with the policies of the app store operator, payment
provider, or applicable laws.
The Company is not responsible for damages caused by a Member’s negligence in managing device passwords or security
settings.
When determining if the purchaser is a minor, the Company may reference device information, payment information, or the
name on the payment method.
The Company may request documents verifying minority status or legal guardianship.
Article 16 – Withdrawal of Purchase and Refunds
Paid items purchased by a Member are categorized as refundable or non-refundable.
Refundable items may be withdrawn within 7 days of purchase, provided they have not been used.
Refunds may be restricted in the following cases:
Items activated or used immediately after purchase
Items obtained through gameplay, events, or bonuses
Items where part of the bundled bonus (points, rewards, etc.) has been consumed
Items within a package where part of the package has been used
Items with probabilistic outcomes once opened
Paid items received as gifts from third parties
Items provided free of charge by the Company
Certain items—whether obtained free of charge or considered consumed—may be excluded from withdrawal in accordance with
applicable consumer protection laws.
The Company will notify the Member of such cases prior to purchase or use.
Even for non-refundable items, if an item is defective or malfunctioning such that it cannot be used normally, the
Member may request a refund.
Members requesting a refund for a defective item must provide objective evidence of the defect.
For purchases made through third-party app stores or payment processors, refunds must follow the policies of the
respective provider.
If a minor purchases items without guardian consent, the minor or guardian may request cancellation.
The Company may request documentation to verify minority status and guardianship.
The Member is responsible for managing device security.
Purchases made by third parties due to Member negligence are not eligible for refund.
If payment was made due to negligence or unauthorized device access, refunds may be denied.
Article 17 – Refunds for Overpayment
In cases where an overpayment occurs, the Company will issue a refund.
Members should request the refund through the app store operator whenever applicable.
If supported by the app store, the Company may assist in processing the refund.
Refunds are issued through the same payment method used at purchase.
If this is not possible, another method may be used.
If the overpayment resulted from Member error, the Member shall bear any related fees.
Fees such as data charges for downloading or network usage arenot eligible for refund.
Article 18 – Termination of Contract
Members may terminate their account at any time through the methods provided in the Service.
Upon termination:
all records, items, characters, points, and currencies are deleted
deleted data cannot be restored
If a Member violates these Terms or the Company’s policies, the Company may terminate the service contract.
In such cases, the Member is not entitled torefunds or compensation.
Article 19 – Compensation for Damages
The Company is only liable for damages caused by the Company’s intentional misconduct or gross negligence.
The Company is not responsible for general damages.
The Company is not responsible for service disruption caused by device changes, phone number changes, or roaming.
If a Member violates the Terms and causes damage to the Company, the Member shall compensate for all resulting losses.
Article 20 – Disclaimer
The Company is not liable for failure to provide the Service due to force majeure events such as natural disasters.
The Company is not liable for service issues caused by a Member’s own negligence.
The Company is not liable for damages resulting from network failures caused by telecommunications carriers.
The Company is not responsible for the accuracy or reliability of information posted by Members.
The Company is not liable for disputes or transactions between Members or between a Member and a third party.
The Company is not liable for free services unless required by law.
The Company is not responsible for damages arising from scheduled maintenance, inspections, or unavoidable service
suspension.
The Company is not responsible for loss of game assets, experience points, rankings, or similar data unless caused by
gross negligence.
The Company is not responsible for issues arising from device environments or external network conditions.
The Company is not responsible for damages arising from false or inaccurate Member information.
The Company is not responsible for emotional or psychological damages caused by interactions with other Members.
The Company is not responsible for issues related to free items or services.
The Company may suspend the Service if required due to business, operational, or internal company needs, with 30 days’
prior notice.
The Company is not responsible for any damages arising from changes or discontinuation of the Service.
Article 21 – Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of Hong Kong Special Administrative Region.
Any disputes between the Company and a Member shall be submitted to the exclusive jurisdiction of the courts of Hong
Kong, unless otherwise required by applicable law.